NHTSA Complaint #11290017 — 2013 VOLKSWAGEN PASSAT STRUCTURE:BODY

Complaint Details

ODI Number	11290017
Vehicle	2013 VOLKSWAGEN PASSAT
Component	STRUCTURE:BODY
Date of Incident	December 19, 2019
Date Filed	December 19, 2019
Mileage	83,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I ATTEMPTED TO ENTER MY VEHICLE, BUT THE DRIVER SIDE DOOR WOULD NOT OPEN. THE CAR WAS STATIONARY. THE TEMPERATURE WAS BELOW 30F. AFTER FINALLY GETTING IN THE CAR, I WAS NOT ABLE TO EXIT THE CAR THROUGH THE DRIVER SIDE DOOR BECAUSE IT WAS STILL STUCK. THE CAR HAD BEEN DRIVEN AROUND 40 MILES BEFORE GETTING TO MY DESTINATION. THE CAR WAS STATIONARY AND NOT RUNNING WHILE TRYING TO GET OUT. I COULD HAVE BECOME TRAPPED IN THIS VEHICLE IN AN EMERGENCY. I AM NOT EXTREMELY MOBILE AND HAD A LOT OF ISSUES EXITING THE CAR.

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