NHTSA Complaint #10852161 — 2014 HONDA CIVIC

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE JERKED FORWARD DURING A COLD START. THE FAILURE OCCURRED WITHOUT WARNING. IN ADDITION, THE VEHICLE MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ENGINE WAS REPLACED DUE TO AN ABNORMAL NOISE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. UPDATED 06/15/16*LJ THE CONSUMER STATED AFTER THE ENGINE WAS REPLACED, THE VEHICLE, AT A COLD START, EXHIBITED AN UNSAFE 7MPH FORWARD ACCELERATION. THIS MADE THE VEHICLE DIFFICULT TO CONTROL. ALSO, THE VEHICLE CONSUMES EXCESSIVE FUEL. THE COLD ENGINE START NOISE DEFECT CONTINUED WITH THE REPLACEMENT ENGINE. THE TRANSMISSION LOCKED UP AND DID NOT MOVE THE VEHICLE IN TO DRIVE GEAR. THE MANUFACTURER WAS NOTIFIED. UPDATED 11/20/2017*JS