NHTSA Complaint #10851716 — 2013 FORD EXPLORER

AIR BAGS issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number 10851716
Vehicle 2013 FORD EXPLORER
Component AIR BAGS
Date of Incident
Date Filed
Mileage 86,000 miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State CO

Consumer Description

I WAS STANDING AT A RED LIGHT AND WAS REAR ENDED BY A SPEEDING DRIVER. I WAS CATAPULTED INTO THE TRUCK STANDING IN FRONT OF ME. THE FRONT END OF THE CAR WAS TOTALED, AS WELL AS THE FRAME BENT FROM THE REAR; WHERE I WAS HIT ORIGINALLY ONLY MILLISECONDS BEFORE. I BOUGHT THE VEHICLE BECAUSE OF THE AIR BAG PROTECTION, NO AIRBAGS DEPLOYED. A FIREMAN ON SCENE COMMENTED THAT HE COULD NOT BELIEVE THAT THE AIRBAGS DID NOT DEPLOY. MY VEHICLE IS IN THE POLICE IMPOUND LOT, BECAUSE OF AN ACCIDENT RESULTING IN INJURIES. I HAVE SINCE SHOWN THE PICTURES TO SEVERAL PEOPLE, EVEN MECHANICS; AND THEY HAVE ALL STATED THAT THERE IS SOMETHING WRONG WITH THE AIRBAGS, SINCE THEY DID NOT DEPLOY. THE INSURANCE COMPANY IS DEMANDING THAT I RELEASE THE VEHICLE TO THEM IMMEDIATELY.

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