NHTSA Complaint #10839926 — 2010 TOYOTA PRIUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10839926
Vehicle 2010 TOYOTA PRIUS
Component ENGINE
Date of Incident
Date Filed
Mileage 116,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

CAR IS BURNING EXCESSIVE AMOUNTS OF OIL. DEALER TOLD ME (OVER PHONE) THAT TRIANGLE WAS FROM TAKING CORNERS TOO FAST (DEALER HAS SINCE SAID THIS WAS INACCURATE INFO). OIL CHANGE FOR LIFE (EVERY 10K MILES) AT DEALER AND NO ONE HAS EVER NOTIFIED ME THAT CAR IS USING OIL. 6,000 MILES AFTER LAST OIL CHANGE, OVER 3 1/2 QUARTS OF OIL USED. I NEARLY LOCKED UP THE ENGINE. CAR IS NOT LEAKING OIL. CAR SOMETIMES SMELLS OF OIL AFTER STARTING. TOYOTA HAS EXTENDED WARRANTY FOR CERTAIN MODELS FOR THIS SAME PROBLEM, BUT NOT FOR PRIUS. MY CAR HAS 117,000 MILES AND THIS PROBLEM HAS BEEN GOING ON FOR AT LEAST THE LAST 25,000 MILES (BASED UPON ORANGE WARNING TRIANGLE). ACCORDING TO DEALER, PROBLEM IS WITH RINGS (WHICH IS THE RECALL FOR OTHER TOYOTA CARS). ALSO, ACCORDING TO DEALER, THIS IS A REAL PROBLEM FOR OTHER PRIUS OWNERS WITH 100,000+ MILES. I CONSIDER THIS VERY DANGEROUS TO SAFE OPERATION OF VEHICLE AND FUMES FROM BURNT OIL.

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