NHTSA Complaint #10839797 — 2004 TOYOTA SIENNA

BOTH PASSENGERS DOOR QUIT SHUTTING OR OPENING FROM INSIDE OR OUTSIDE. SINCE THEY ARE ELECTRONICALLY OPENED AND CLOSED THEY WOULD NOT OPEN MANUALLY. ONE DOOR OPENS JUST ABOUT 5 INCHES AND AUTOMATICALLY SHUTS AGAIN. THIS DOOR HAS NOT OPENED IN ABOUT 6 MONTHS. THIS IS THE DOOR ON DRIVERS SIDE BUT SECOND SEATS WITH SLIDING DOOR. PASSENGER SIDE DOOR SECOND SEAT OPENS AND CLOSES INTERMITTENTLY, SOMETIMES IT OPENS SOMETIMES NOT. IT HAS ALMOST SHUT MY PETS TRYING TO GO OUT THE DOOR AND AUTOMATICALLY WILL SHUT BACK. IT STARTED DOING THIS AROUND THE SAME TIME THE OTHER DOOR STOPPED OPENING AND SHUTTING. I MENTIONED THIS TO THE DEALERSHIP BUT THEY BRUSHED ME OFF. THE FRONT DRIVERS DOOR STARTED MAKING A NOISE WHEN OPENING AND WOULD CLOSE BY ITSELF WHEN JUST PARKED AND MADE A POPPING NOISE WHEN OPENED. ALSO TOLD THIS TO DEALERSHIP WITH SAME RESULTS. VEHICLE PARKED WHEN ALL OCCURRENCES HAPPENED. HAD TO PULL OVER ONE TIME OFF SIDE OF ROAD TO SEE WHY I COULDN'T OPEN DOORS FOR I HAD A SMALL 3 YR OLD CHILD IN A CAR SEAT AND WAS HARD TO GET HER OUT THROUGH THE PASSENGER FRONT DOOR FROM BACK SET OF SEATS.