NHTSA Complaint #10838904 — 2011 CHRYSLER 200

IN 2011, I PURCHASED A NEW CHRYSLER 200S. THE LIST PRICE WAS $27, 835. IN 2015, THE HEAT IN MY VEHICLE STOPPED WORKING AND ONLY BLEW OUT COLD AIR. I WAS TOLD BY THE CHRYSLER MECHANIC THAT I NEEDED TO REPLACE THE HEATING CORE. I WENT TO LLOYD'S AUTOMOTIVE AND PAID $300 FOR A HEATING FLUSH AS LLOYD'S INFORMED ME THAT A CAR THAT IS ONLY 4 YEARS OLD SHOULD NOT HAVE ISSUES WITH THE HEATING CORE. LATER IN 2015 MY HEAT WENT OUT AGAIN. I TOOK MY CAR BACK TO LLOYD'S AUTO AND WAS INFORMED THAT I SHOULD HAVE THE HEATING CORE REPLACED. THE PARTS WERE ON BACK ORDER BECAUSE OTHER OWNERS OF THIS CAR WERE ALSO HAVING ISSUES WITH THE HEATING CORE. I DID SOME RESEARCH ONLINE AND FOUND THAT THIS WAS ACCURATE BUT CHRYSLER HAD NOT ORDERED A RECALL. OWNERS OF THIS CAR WERE HAVING TO HAVE THE HEATING CORE REPLACED. I RESIDE IN MINNESOTA WHERE THE TEMPERATURE DROPS BELOW ZERO. I COULD NOT GET MY CAR REPAIRED. THIS LIMITED MY SOCIAL OUTINGS AS I HAVE A CHILD AND COULD NOT HAVE HIM DRIVING AROUND IN A COLD CAR. I FEEL THAT CHRYSLER SHOULD RECALL THIS VEHICLE TO FIX THE HEATING CORE. *TR