NHTSA Complaint #11163752 — 2011 CHRYSLER 200

TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT THE DEFROSTER WAS NOT OPERABLE AND HOT AIR BLEW FROM THE VENTS. THE VEHICLE WAS TAKEN TO COBLESKILL CHRYSLER DODGE JEEP RAM (2444 STATE ROUTE 7, COBLESKILL, NY 12043, (518) 234-4000) WHERE IT WAS DIAGNOSED THAT THE HEATER CORE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 152,000. *TT CONSUMER STATED "HOT AIR BLEW FROM THE VENTS" NOT WHAT SHE SAID. F MANUFACTURER IS AWARE OF THE FAILURE. CONSUMER CALLE AND STATED THAT I WAS GETTING HEAT ON THE DRIVERS AND NOT THE PASSENGER SIDE. THUS CAUSING THE PASSENGER SIDE NOT ABLE TO DEFROST PROPERLY AS WELL AS CAUSING VISUAL ISSUE.*JB