NHTSA Complaint #10837489 — 2013 FORD EXPLORER

LATCHES/LOCKS/LINKAGES:DOORS:LATCH issue reported to NHTSA

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Complaint Details

ODI Number	10837489
Vehicle	2013 FORD EXPLORER
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	September 15, 2015
Date Filed	February 22, 2016
Mileage	37,650 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRVER SIDE DOOR LATCH AJAR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED. WHEN THE CONTACT CALLED THE LOCAL DEALER, THE TECHNICIAN STATED THAT HE HAD NOT HEARD OF SUCH A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE RECURRED AND WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 37,650.

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