NHTSA Complaint #10823370 — 2016 HONDA PILOT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10823370
Vehicle	2016 HONDA PILOT
Component	POWER TRAIN
Date of Incident	January 31, 2016
Date Filed	February 1, 2016
Mileage	19,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

9-SPEED TRANSMISSION IN THE "TOURING" TRIM LEVEL OF 2016 HONDA PILOT HAS AN ELECTRONIC PUSH-BUTTON SHIFTER. THIS SHIFTER INTERMITTENTLY FAILS TO RESPOND TO FIRM BUTTON PUSHES. THIS IS ESPECIALLY PROBLEMATIC WHEN SHIFTING FROM FORWARD TO REVERSE OR VICE VERSA IN PARKING SITUATIONS. ON SEVERAL OCCASIONS, AFTER COMING TO A COMPLETE STOP AND FIRMLY DEPRESSING THE SHIFTER BUTTON TO REVERSE DIRECTION, THE VEHICLE HAS ACCELERATED IN THE ORIGINAL DIRECTION UPON RELEASE OF THE BRAKE. THIS HAS NECESSITATED EMERGENCY BRAKING TO AVOID COLLISION. NO WARNING MESSAGE OR CHIME IS GENERATED DURING THESE FAILURES, THE VEHICLE SIMPLY FAILS TO ACKNOWLEDGE OR RESPOND TO THE BUTTON PRESS. DEALER SERVICE HAS BEEN UNABLE TO REPLICATE OR REPAIR THE PROBLEM.

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