NHTSA Complaint #10821559 — 2013 THOR MOTOR COACH HURRICANE

TL* THE CONTACT OWNS A 2013 THOR HURRICANE. THE CONTACT STATED THAT THE SHEER PIN FELL OUT AND ONE OF THE STEPS WAS LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SHEER PIN DETACHED AND NEEDED TO BE REPLACED, WHICH CAUSED THE STEP TO BECOME LOOSE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT'S DAUGHTER SUFFERED A TWISTED ANKLE AND WRIST. MEDICAL ATTENTION WAS REQUIRED. IN ADDITION, THE VEHICLE EXPERIENCED EXCESSIVE LEAKING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS LEAKING AND THE FITTINGS NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ALSO, THE REAR LADDER WAS LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE LADDER WAS NOT PROPERLY MOUNTED. THE VEHICLE WAS REPAIRED; HOWEVER, THE LADDER FAILURE CAUSED THE CONTACT TO TEAR HIS ROTATOR CUFF AND SUFFER BROKEN TEETH. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE VEERED TO THE LEFT AND RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR END WAS OUT OF ALIGNMENT. THE VEHICLE WAS REPAIRED. THE VEHICLE'S OVERHEAD BUNK COULD NOT BE PROPERLY LATCHED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SCHWINTEK SYSTEM MALFUNCTIONED. THE VEHICLE WAS REPAIRED ON FOUR SEPARATE OCCASIONS, BUT THE FAILURE RECURRED. THE MAIN SLIDE MADE AN ABNORMAL SOUND INTERMITTENTLY AND FAILED TO WORK PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MAIN SLIDE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 800.