NHTSA Complaint #11113768 — 2013 THOR MOTOR COACH HURRICANE

WHILE DRIVING DOWN A MAJOR HIGHWAY IN THE POURING RAIN, MY PASSENGER SIDE WINDOW WIPER DROPPED BELOW THE WINDOW FRAME EVENTUALLY GETTING TANGLED WITH THE DRIVERS SIDE ARM. THE WIPERS FAILED TO CLEAR THE WINDOW MAKING IT DIFFICULT TO SEE AHEAD OF ME. I WAS ABLE TO PULL OFF TO THE SIDE AND RESET THE WIPERS TO WHERE BOTH WOULD OPERATE NORMALLY BUT ONCE ON THE ROAD DRIVING AT HIGHWAY SPEEDS, THE PASSENGER SIDE ARM FAILED AGAIN. I CONTACTED DANIEL CARR AT THOR REGARDING THIS ISSUE AND HE PROVIDED 3 DEALERS THAT I COULD TAKE MY RV TOO BUT 2 OF THEM REFUSED TO WORK ON THE WIPER PROBLEM, WHILE THE THIRD DEALER WOULD BUT I'[D HAVE TO PAY FOR THE REPAIRS. I LOOKED AT THE WIPER LINKAGE BEHIND THE COWL AND FOUND A LOOSE NUT WHERE THE PIVOT ASSEMBLY HOOKS TO THE MOTOR VIA A METAL BRACKET. AFTER TIGHTENING THE NUT, THE PROBLEM STILL EXIST. I HAVE ALSO EXPERIENCED ON MY LAST TRIP THE WIPER SYSTEM WOULD NOT TURN OFF USING THE SWITCH. I HAD TO SHUT DOWN THE RV AND RESTART INORDER TO STOP THE WIPER.