NHTSA Complaint #10821467 — 2013 FORD F-150

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10821467
Vehicle	2013 FORD F-150
Component	STEERING
Date of Incident	January 21, 2016
Date Filed	January 21, 2016
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

I PURCHASED MY 2013 FORD F150 THREE WEEKS AGO, CERTIFIED PRE-OWNED FROM MOUNTAIN VIEW FORD IN CHATTANOOGA, TN. WHILE PULLING OUT OF MY DRIVEWAY THIS MORNING, THE TRUCK WAS ENGAGED IN 4X4H MODE,(DUE TO INCLEMENT WEATHER) IT STARTED MAKING A TERRIBLE POPPING NOISE THAT SOUNDED LIKE THE FRONT LEFT TIRE WAS COMING OFF AS I WAS TURNING TO THE RIGHT. I PULLED OVER AND LET THE CAR IDLE FOR A WHILE. I THEN KEPT DRIVING AND WHEN GOING UP A STEEP HILL IT STARTED DOING IT AGAIN, SO I PULLED OVER AT A GAS STATION AND THE LOUD POPPING/BANGING NOISE HAPPENED AGAIN AS I WAS TURNING LEFT THIS TIME. IT WAS SO LOUD IT STARTLED THE CUSTOMERS WHO WERE FUELING THEIR VEHICLES. SOUNDED LIKE A PIECE OF METAL SNAPPING IN TWO. IS THIS RELATED TO NHTSA # 10058199? OR FORD TSB 44964? I HAD TO DISENGAGE THE 4X4H AND PUT MY TRUCK BACK IN 4X2H A TO MAKE THE NOISE STOP. WE HAD ICY ROADS THIS MORNING, WHICH IS THE REASON I PURCHASED A 4X4 TO BEGIN WITH.

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