NHTSA Complaint #10821075 — 2003 HONDA PILOT

ABOUT A MONTH AGO I TRIED TO USE MY SPARE KEY AND THE KEY WOULDN'T WORK IN MY IGNITION. SO, I LOCATED MY REGULAR KEYS AND THEY KEY WORKED AS IT SHOULD. LAST WEEK MY NORMAL KEY WOULD GO INTO THE IGNITION BUT, THE IGNITION WOULD NOT TURN. AFTER SEVERAL ATTEMPTS THE KEY DID FINALLY TURN AND I WAS ABLE TO GET HOME. LATER THAT DAY, I WENT TO LEAVE MY HOUSE FOR WORK AND AGAIN THE KEY WOULD GO INTO THE IGNITION BUT, NOT TURN THE IGNITION. AFTER 20 MINUTES OF INSERTING AND REMOVING THE KEY IT FINALLY WORKED AGAIN. IT CONTINUED TO WORK FOR THE REMAINDER OF THE DAY. I SPOKE WITH MY MECHANIC AND HE SUGGESTED I GET THE IGNITION REPLACED BEFORE IT GOT TO A POINT WHERE IT WOULDN'T START AN IN HIS OPINION THE IGNITION WAS DETERIORATING QUICKLY. HE ALSO STATED THAT THIS WOULD BE A DEALER ONLY REPAIR. I DID ASK TWO OTHER MECHANICS IN THE AREA & I REACHED OUT TO A LOCKSMITH, THEY ALL SAID DUE TO THE STRUCTURE OF THE ALARM & THE LAZER CUT KEY STYLE IT WAS A DEALER ONLY PART. I STARTED TO GOOGLE THE ISSUE & SAW OTHER PEOPLE HAVE EXPERIENCED THE SAME PROBLEM & I MADE AN APPOINTMENT WITH THE DEALERSHIP. THE DEALERSHIP MENTIONED THAT THE PREVIOUS OWNER HAD WORK DONE ON THE IGNITION WITH A PREVIOUS RECALL BUT, THEY FELT THIS ISSUE WAS UNRELATED AND WOULD BE AN OUT OF POCKET EXPENSE. THE NEXT MORNING THE KEY BECAME STUCK IN THE IGNITION. THE IGNITION WOULD NOW TURN BUT, I WAS UNABLE TO REMOVE THE KEY, LEAVING MY CAR A PRIME TARGET FOR THEFT. I DROPPED THE CAR OFF THIS MORNING & I MADE A CALL INTO CORPORATE TO FILE A COMPLAINT. IT WAS ALSO SUGGESTED I FILE A COMPLAINT HERE BY ONE OF THE MANY OTHER 2003 PILOT OWNERS ON ANOTHER FORUM: HTTP://WWW.CARCOMPLAINTS.COM/HONDA/PILOT/2003/ACCESSORIES-INTERIOR/IGNITION_SWITCH_PROBLEM.SHTML TOTAL COST OF REPAIR $538.89