NHTSA Complaint #11324438 — 2003 HONDA PILOT

WHEN I PURCHASE THE VEHICLE. I WAS INFORMED THAT IT HAD SOME ISSUES WITH THE IGNITION AND THAT THEY WERE UNABLE TO FIGURE OUT WHAT WAS GOING ON. THE IGNITION SWITCH LOCKED UP ON ME. AND ENDED UP NOT BEING ABLE TO MOVE AT ALL. THERE WAS A PIECE STUCK INSIDE AND I WAS INFORMED THAT THERE IS A LOCKING MECHANISM WITH IT THAT WAS JAMMED AND THERE WAS NOTHING I WAS ABLE TO DO SO I EITHER NEEDED TO GET IT FIXED BECAUSE IT WAS WARPED OR MALFUNCTIONED. AND I NEEDED TO CHECK AND SEE IF THERE'S ANY RECALLS BECAUSE THEY RECALLED THE IGNITIONS BEFORE ON THIS YEAR,MAKE AND MODEL BEFORE. WHEN THIS HAPPENED MY VEHICLE WAS IN PARK. MY VEHICLE WAS IN A SHOP. MY WHEEL BEARING AND HUB WAS BEING PLACED ON. WHEN THEY WENT TO REMOVE THE VEHICLE FROM THERE MECHANIC GARAGE IT REFUSED TO TURN OVER THERE WAS AN IGNITION PIECE WAS BROKEN OFF. WHEN THEY ENDED UP GETTING IT OUT OF THEIR GARAGE IT I HAD TO BE PUT IN NEUTRAL MANUALLY FROM UNDERNEATH AND IT JUST STARTED TO ROLL. SO THEY HAD TO HOLD THE BRAKES. IT HAD TO BE TOWED BACK TO MY RESIDENCE. *TR