NHTSA Complaint #10820857 — 2015 FORD F-150

DOOR LATCH ON 2015 FORD F150 MALFUNCTIONED DURING FREEZING TEMPERATURES. ON MONDAY, JANUARY 11 2016 MY TRUCK HAD BEEN STARTED USING THE REMOTE START AND RAN FOR 10+ MINUTES (HEAT ON),WHEN I ENTERED MY TRUCK AND BEGAN BACKING OUT OF THE DRIVEWAY, I NOTICED THE DOOR AJAR LIGHT WAS ON ALONG WITH ALL OVERHEAD LIGHTS, THE DRIVER'S SIDE DOOR WAS STILL AJAR AND WOULD NOT LATCH. AFTER NUMEROUS ATTEMPT TO CLOSE THE DOOR IT ONLY LATCHED AFTER THE TRUCK WARMED UP. THE OUTSIDE TEMPERATURE AT THE TIME WAS 27 DEGREES, AND TRUCK HAD NOT BEEN EXPOSED TO RAIN OR WASHED IN FIVE DAYS. AFRER RESEARCHING ONLINE AND MANY FORUMS, I HAVE NOTICED THAT THIS IS AN ISSUE THAT HAS BEEN IDENTIFIED ON F150'S MANUFACTURED IN 2015. HOWEVER, WHEN I CALLED FORD MOTOR CUSTOMER SERVICE THEY ADVISED ACCORDING TO THEIR RECORDS THEY HAVE NO ISSUES FOR MY F150 WHICH WAS MANUFACTURED IN AUGUST 2015. DEALER WANTS THE TRUCK BROUGHT IN AND LEFT WITH THEM , I AM NOT A FAN OF SPRAYING A LUBE ON DOOR LATCH AND CLAIMING IT'S FIXED. FORD NOR THE DEALER WOULD ANSWER MY QUESTION OF HOW DID YOU RESOLVE THE ISSUE WITH PREVIOUS F150'S THAT HAD THIS SAME ISSUE OR HAVE YOU HAD ANY F150 TRUCKS RECENTLY WITH THIS ISSUE? APPOINTMENT IS BEING SCHEDULED WITH DEALER ASAP. FORD SHOULD ISSUE A RECALL TO PERMANENTLY FIX DOOR LATCHING MECHANISM, SO DOORS LATCH IN LOW TEMPERATURES. FROM MY UNDERSTANDING THIS IS AN ISSUE ON MORE 2015 F150'S THAN JUST THE ONES MANUFACTURED PRIOR TO MARCH 2015. NO MATTER THE WEATHER, YOU SHOULDN'T HAVE THE WORRY OF YOUR DOOR CLOSING...ESPECIALLY ON A NEW VEHICLE. FORD ADVISED ME THAT THEY WOULD MAKE YOU AWARE OF THE ISSUE AND I JUST WANTED TO MAKE SURE THAT YOU KNEW ABOUT THE ISSUE AND VOICE MY CONCERNS.