NHTSA Complaint #10816895 — 2015 FORD EDGE

SEATS issue reported to NHTSA

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Fire 1 Injury

Complaint Details

ODI Number	10816895
Vehicle	2015 FORD EDGE
Component	SEATS
Date of Incident	December 27, 2015
Date Filed	December 29, 2015
Mileage	20,000 miles
Crash	No
Fire	Yes
Injuries	1
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT RENTED A 2015 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH WITH THE HEATED SEATS ACTIVATED, THE FRONT DRIVER SEAT BECAME EXTREMELY HOT AND UNCOMFORTABLE. THE CONTACT TURNED OFF THE HEATED SEATS AND DISCOVERED THAT HER SKIN WAS BLISTERED DUE TO THE FAILURE. THE CONTACT REQUIRED MEDICAL ATTENTION. IT WAS UNKNOWN IF THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

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