NHTSA Complaint #10945452 — 2015 FORD EDGE

FROM THE DATE WE BOUGHT OUR FORD EDGE WE HAVE HAD WHITE PARTICLES, DUST AND DIRT COMING IN FROM ALL OF THE DOOR SEALS AND REAR BACK HATCH. THE WHITE PARTICLES ARE ALL THROUGH THE VEHICLE. THERE IS A BROWN DUST OR DIRT ON THE TOP OF THE PASSENGER SEAT AND REAR PASSENGER SEAT AND ON THE HEAD RESTS FOR BOTH SEATS. THE DIRT AND DUST MAKES ME COUGH A LOT, ( NO ONE HAS EVER SMOKED IN THE CAR ). IT FEELS LIKE WE ARE INSIDE OF A VACUUM CLEANER DISPOSABLE BAG. WE BELIEVE NONE OF THE SEALS ON ANY OF THE DOORS WORK PROPERLY. WHEN WE FIRST GOT THE CAR, A BURNING SMELL WAS COMING FROM THE PASSENGER SIDE OF THE VEHICLE. A NEW EXHAUST SYSTEM WAS PUT ON THE CAR A MONTH AFTER WE BOUGHT IT. THAT PROBLEM WITH THE BURNING SMELL WENT AWAY. WE WERE TOLD BY THE FOURTH DEALERSHIP THAT WE TOOK THE VEHICLE TO THAT ALL THE SEALS ON THE DOORS AND BACK HATCH WOULD HAVE TO BE REPLACED, BUT THAT NEVER CAME ABOUT. SO HERE WE SIT WITH ALL THE WHITE DUST AND DIRT. WE BELIEVE THE CABIN FILTERS ARE NOT WORKING. SO THE DUST AND THE DIRT ARE ALSO COMING IN THROUGH ALL OF THE VENTS IN THE VEHICLE.