NHTSA Complaint #10816359 — 2012 FORD EDGE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10816359
Vehicle 2012 FORD EDGE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 51,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KS

Consumer Description

2012 FORD EDGE WITH 51,000 MILES. DRIVER DOOR AJAR WARNING KEEPS COMING ON WHEN DOOR IS NOT AJAR BOTH WHEN VEHICLE IS MOVING OR NOT MOVING. I CAN OPEN AND CLOSE THE DOOR SEVERAL TIMES AND SOMETIMES IT WILL GO OFF SOMETIMES IT WON'T. IT WILL EVEN COME ON 20-40 MINUTES AFTER I'VE BEEN DRIVING AT TIMES WHEN DOOR HAS NOT BEEN REOPENED AND CLOSED. IT EVEN CAME ON AFTER THE PASSENGER DOOR WAS OPENED AND CLOSED, DRIVER DOOR AJAR NOT PASSENGER DOOR AJAR. WHENEVER I STOP,THE SHIFT TO PARK WARNING ALSO COMES ON WANTING ME TO SHUT MY DOOR SO I HAVE TWO WARNINGS BEEPING AT ME. INTERIOR LIGHTS WILL NOT GO OFF UNTIL I START MOVING FORWARD SO I CAN'T SEE BEHIND ME BACKING OUT OF DRIVEWAYS AND STALLS AT NIGHT WHICH IS SCARY. I HAVE GOTTEN TO WHERE I JUST IGNORE THE WARNINGS AS MANY PEOPLE DO WITH THEIR CHECK ENGINE AND SEATBELT WARNINGS KNOWING MY DOOR IS CLOSED. BUT WHAT IF ONE DAY IT ACTUALLY ISN'T CLOSED AND MY DOOR DOES COME OPEN WHILE DRIVING CAUSING AN ACCIDENT AND INJURY? I DID PURCHASE THE PART AT A COST OF $210.37 AS FORD REFUSES TO PAY TO HAVE THIS FIXED SAYING IT IS NOT A RECALL OR SAFETY ISSUE. THE WARNING LIGHTS ARE SAFETY FEATURES BUT THIS IS NOT A SAFETY ISSUE?

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