NHTSA Complaint #10816083 — 2012 HYUNDAI SONATA

PRIOR TO RECALL NOTIFICATION, MY VEHICLE'S ENGINE WAS MAKING A VERY LOUD, "CLANKING" NOISE., AND WOULD NOT ACCELERATE. IF I ATTEMPTED TO PRESS ON THE GAS PEDAL, THE NOISE WOULD BECOME LOUDER. WHILE ON A BUSY HIGHWAY, THE CAR STALLED AND WOULD NOT START. I HAD TO HAVE MY VEHICLE TOWED TO A GARAGE. UPON INSPECTION, THE MECHANICS STATED THE ENGINE WAS BEYOND REPAIR AND WOULD HAVE TO BE REPLACED. A REBUILT ENGINE, WITH 50,000 MILES WAS PLACED INTO THE VEHICLE. I HAD TO OBTAIN A RENTAL CAR FOR A WEEK WHILE MY CAR WAS BEING REPAIRED. I HAVE FAITHFULLY HAD THE OIL CHANGED IN MY CAR EVERY 3,000 MILES AND HAD TAKEN GOOD CARE OF IT. I CONTACT A HYUNDAI REPRESENTATIVE WHO TOLD ME TO UPLOAD MY EXPENSES INCURRED TO THE WEBSITE, WHICH I HAVE DONE. HE ALSO TOOK MY INFORMATION AND SUBMITTED A CLAIM FOR THE ISSUE. PLEASE LET ME KNOW IF YOU HAVE OR HAVE NOT RECEIVED MY INVOICES; IF NOT, I WILL RESUBMIT. A WEEK OR SO AFTER THIS INCIDENT, I NOTICED A RECALL WAS BEING ISSUED FOR THE EXACT PROBLEM THAT MY VEHICLE EXPERIENCED. HAD I BEEN AWARE OF THE RECALL PRIOR TO THE INCIDENT, I WOULD HAVE TAKEN IT TO A HYUNDAI DEALERSHIP.