NHTSA Complaint #10455936 — 2012 HYUNDAI SONATA ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10455936
Vehicle	2012 HYUNDAI SONATA
Component	ENGINE AND ENGINE COOLING
Date of Incident	February 3, 2012
Date Filed	April 20, 2012
Mileage	11,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

REPAIR ATTEMPTS 5; FIRST ATTEMPT AT DATE OF INCIDENT. DRIVING ON LEVEL THREE LANE DIVIDED HIGHWAY WHEN THE VEHICLE SUDDENLY STOPS ACCELERATING AND EXHIBITS A NO POWER CONDITION WHERE ONLY ELECTRICAL IS WORKING. I APPLY ACCELERATION UP PAST 5000 RPM AND NO RESPONSE. PAST 6000 RPM AND VEHICLE SUDDENLY KICKS IN AND OUT OF COMPLETE SHOCK I'M FORCED TO PULL OVER IN NEARBY PLAZA TO CONTACT NEAREST DEALER (IN SOUTHERN CALIFORNIA @ THIS TIME, ORIGINAL DEALER IN LAS VEGAS CENTENNIAL HYUNDAI). ALLEN HYUNDAI SERVICE TECHNICIAN AGREES TO KEEP IT OVERNIGHT TO DUPLICATE ISSUE. HE PUTS IN WRITING NEXT DAY "THREE NO POWER CONDITIONS." AFTER BLAMING IT ON THE TURBO AND ADJUSTING ELECTRICAL SENSORS, I CONTINUED EXPERIENCING SAME PROBLEM, DIFFERENT PLACES. ORIGINAL DEALER FOR SOME REASON FAILS TO DUPLICATE AND LEAVES ME HOPELESS. NO OFFER TO TRADE CAR OR TAKE IT BACK. NOW STUCK IN PURGATORY BETWEEN CORPORATE AND A MALFUNCTIONING VEHICLE. 2012 NEW OFF THE LOT SE WITH 2.0 T. *JS

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