NHTSA Complaint #10811377 — 2002 FORD ESCAPE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10811377
Vehicle	2002 FORD ESCAPE
Component	SUSPENSION
Date of Incident	December 10, 2015
Date Filed	December 21, 2015
Mileage	200,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

THERE IS A RECALL ON MY CAR. 14S02. I HAD IT TOWED TO FULLER FORD IN CINTI, OHIO. WHEN THE RECALL BROKE IN MY CAR, RUSTED THROUGH FRAME. IT CAUSED OTHER DAMAGE TO MY CAR. I NEED A PASSENGER SIDE AXLE, LOWER CONTROL ARM, AND A SWAY BAR LINK. FORD WILL NOT COVER THESE DAMAGES EVEN THOUGH THE RECALL CAUSED THE DAMAGE. JUST THANK GOODNESS I HAD JUST GOTTEN OFF THE HIGHWAY AND WAS COMING TO A STOP OR I COULD HAVE BEEN KILLED. I DONT BELIEVE FORD IS TAKING CARE OF THEIR ISSUE. A FRAME SHOULD NOT RUST THROUGH

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