NHTSA Complaint #10811180 — 2011 HYUNDAI SONATA ENGINE

Complaint Details

ODI Number	10811180
Vehicle	2011 HYUNDAI SONATA
Component	ENGINE
Date of Incident	May 21, 2015
Date Filed	December 18, 2015
Mileage	105,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TAKATA RECALL THIS HAS BEEN THE WORSE EXPERIENCE OF MY LIFE. IN MAY I WAS DRIVING WEST ON HWY 40 TOWARDS RALEIGH NC WHEN MY CAR JUST STOPPED AND MADE A FUNNY NOISE, WHEN I PULLED OVER AND TRIED TO RESTART THE ENGINE SMOKE CAME FROM UNDER THE HOOD. I HAD IT TOWED TO SOUTHERN HYUNDAI IN RALEIGH ON WAKE FOREST RD. IT INITIALLY TOOK THREE MONTHS TO GET A RESPONSE FROM THE MANUFACTURER TO PAY 50% OF THE COST. THEN 2 MONTHS LATER OR AROUND OCTOBER WHEN THE CAR WAS READY I DIDN'T HAVE THE OTHER 4500.00 TO GIVE THEM BEING A SINGLE PARENT OF FIVE. WHEN THE NOTICE CAME OUT I ASKED THEM TO SEE THE MANUFACTURER FOR THE REMAINING BALANCE. IT IS NOW DECEMBER AND I STILL DON'T HAVE MY CAR. I HAVE BEEN THROUGH SO MUCH AND BARELY HANGING ON TO A CAR MAKING PAYMENTS AND HAVEN'T DRIVEN IT IN 7 MONTHS. THE DEALER STILL HAS POSSESSION OF THE VEHICLE, WHY CAN'T THE MANUFACTURE PAY FOR THE COST. I FEEL LIKE I HAVE BEEN A VICTIM OF SOME CRUEL CRIME. WHAT TO DO

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