NHTSA Complaint #10809253 — 2014 MAZDA CX-5

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10809253
Vehicle 2014 MAZDA CX-5
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 30,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

2 ISSUES SO FAR WITH THIS CAR: 1ST - REAR BRAKES SEIZED UP AFTER 30K CAUSING A TRAIL OF SMOKE TO FOLLOW MY CAR WHILE ON THE HIGHWAY, FOLLOWED BY AN EMERGENCY STOP ON THE SIDE OF THE ROAD. THE HUB, ROTOR, BRAKE CALIPER, AND TIRES BECAME SO HOT THAT THE TIRE PRESSURE SENSOR WENT OFF AND UPON INSPECTION, THE TIRE PRESSURE HAD INCREASED FROM 35PSI TO OVER 50PSI (TIRE PRESSURE GAUGE DID NOT GO HIGHER THEN 50) DUE TO HEAT. WAS TOLD THAT DUE TO SALT AND SAND (LIVE IN COLD CLIMATE) CORROSION CAUSED THE ISSUE. REAR BRAKES AND ROTORS REPLACED @ $208.95. CURRENTLY FIGHTING MAZDA FOR A REFUND AS THIS IS CLEARLY COVERED UNDER THE 3 YEAR 36K MILE WARRANTY PER TSB: 04005/15 - SEE WARRANTY SECTION ON 3RD AND 4TH PAGE. I HAD FAMILY IN THE CAR WHEN THIS HAPPENED AND AM WORRIED ABOUT THE LONG TERM SAFETY OF THIS CAR AND IT'S BRAKING SYSTEMS. A REAR TIRE BLOW OUT CAUSED BY THIS ISSUE COULD HAVE CAUSED A FATAL CRASH AT HIGHWAY SPEEDS. 2ND - I HAVE REPLACED THE WINDSHIELD ON THIS CAR 5 TIMES NOW IN UNDER 30K MILES. I HAVE BEEN TOLD REPEATEDLY THAT THIS IS DUE TO ROCK CHIPS, BUT TWICE THE CRACK APPEARED OUT OF NO WHERE WHILE THE CAR WAS PARKED IN A TEMP CONTROLLED GARAGE OVERNIGHT. I HAVE NEVER HAD THIS ISSUE WITH ANY OTHER CAR I HAVE EVER OWNED. THE WINDSHIELDS ARE ALWAYS ON A MONTH LONG BACK ORDER AND DRIVING WITH A CRACKED WINDSHIELD IS AGAINST THE LAW, SO EVERY TIME THIS HAPPENS I AM OUT OF A CAR FOR A MONTH AND HAVE TO FORK OVER MONEY FOR A LOANER SO I MAY GET TO WORK. (MAZDA AND INSURANCE COMPANY REFUSE TO OFFER OR PAY FOR MY LOADER CAR, OR I AM TOLD THERE IS NOT ONE CURRENTLY AVAILABLE AND I AM SOL)

Related Complaints for the 2014 MAZDA CX-5

Other SERVICE BRAKES Complaints

#11594255 I was waiting at a traffic signal to make a left turn, with my foot on the brake. The car accelerated aggressively, w...
#11327658 WAS DRIVING WITH FAMILY ON HIGHWAY WHEN CAR STARTED TO FEEL WOBBLY AND I BEGAN SMELLING THE DISTINCT SMELL OF BURNING...
#11281072 TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT THE BRAKES MADE A SQUEALING NOISE AND FAILED NUMEROUS...
#11270845 AT TIMES THE BREAKS BECOME UNRESPONSIVE TO PRESSURE AND THE PEDAL GOES ALL THE WAY TO THE FLOOR. THE BREAKS HAVE TO ...
#11253824 I HAVE OWNED THIS VEHICLE FOR THREE YEARS AND THE POWER BRAKES HAVE FAILED THREE SEPARATE TIMES. EACH TIME THIS HAPPE...

Recent Complaints for the 2014 MAZDA CX-5

#11704343 ELECTRICAL SYSTEM The car's electrical system doesn't fully turn off after being put in park and turning the ignition off. The electric...
#11670101 AIR BAGS I was driving down the road and my right side curtain airbag deployed. I did let my insurance company know but was to...
#11662815 STEERING The contact owns a 2014 Mazda CX-5. The contact stated that while her husband was driving at a slow speed and attempt...
#11660608 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER Odometer Fraud. The contact purchased a 2014 Mazda CX-5. The contact stated that while attempting to register the veh...
#11633341 UNKNOWN OR OTHER CAR ACCESSORIES WILL NOT SHUT OFF WHEN I PUT VEHICLE IN PARK. THIS IS DANGEROUS DUE TO CAUSING THE BATTERY TO COMPLE...
Check any vehicle history by VIN - Free vehicle history report