NHTSA Complaint #10809233 — 2002 FORD ESCAPE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10809233
Vehicle	2002 FORD ESCAPE
Component	SUSPENSION
Date of Incident	November 9, 2015
Date Filed	December 9, 2015
Mileage	84,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE) AT 80,707 MILES. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE FAILED TO ACCURATELY RESPOND TO THE STEERING WHEEL. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE WHERE IT WAS DISCOVERED THAT THE LOWER CONTROL ARM BECAME DETACHED FROM THE VEHICLE AND THE FRONT PASSENGER WHEEL WAS TURNED OUTWARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

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