NHTSA Complaint #10808386 — 2004 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10808386
Vehicle	2004 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	December 1, 2015
Date Filed	December 4, 2015
Mileage	151,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE DRIVER DOOR WELDS HAVE BROKEN, WHICH CAUSES THE DOOR TO BE DIFFICULT TO OPEN AND CLOSE. RESEARCH ON THE MATTER REVEALED EVENTUALLY THE ENTIRE DOOR CHECK MOUNTING PANEL CAN FAIL, CAUSING THE DOOR TO CLOSE UNEXPECTEDLY AND BECOME A SAFETY ISSUE. I CALLED TOYOTA'S CONSUMER AFFAIRS DEPARTMENT, AND THEY REFUSED TO TAKE ANY CORRECTIVE ACTION. TOYOTA WAS AWARE OF THIS PROBLEM YEARS AGO, WHICH WAS DOCUMENTED IN THEIR OWN TSB #NV003-07. AS A SENIOR CITIZEN, I AM AFRAID I WILL BE INJURED BY THIS DEFECT, WHICH IS BECOMING WORSE AS TIME PROGRESSES.

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