NHTSA Complaint #10807291 — 2012 FORD EDGE

OCTOBER OF 2014, I PURCHASED A 2012 FORD EDGE. ONLY A FEW MONTHS OF OWNING IT THE 'DOOR AJAR' WARNING WOULD CONTINUE TO SHOW UP, EVEN THOUGH THE DOOR WAS CLEARLY CLOSED. THIS HAS STILL CONTINUED, ITS NOW NOVEMBER 2015. I WENT TO A DEALERSHIP AT ONE POINT AND THEY SIMPLY LET ME KNOW HOW MUCH IT WILL BE TO FIX, NOT ONCE DID THEY MENTION THIS IS A RECURRING PROBLEM. FORD NEEDS TO TAKE NOTICE OF THIS ISSUE AND ACTUALLY SHOW THEY CARE FOR THEIR CUSTOMERS. I HAVE RECENTLY REVIEWED MANY OTHERS COMPLAINING OF THE SAME ISSUE. THIS IS A HUGE RED FLAG THAT NEEDS TO BE LOOKED AT. I DO NOT FEEL SAFE DRIVING MY CAR ANYMORE, WITH MY CHILD ESPECIALLY. THE DOORS DO NOT LOCK ONCE THE CAR IS IN DRIVE, THAT SCARES ME. ALSO SINCE THE DOOR DOES NOT APPEAR TO BE CLOSED ACCORDING TO THE COMPUTER, THE DOME LIGHT STAYS ON, MAKING IT HARD TO START DRIVING AT NIGHT. I HAVE ALSO BOUGHT A NEW BATTERY AND ALREADY IT IS DRAINED DUE TO THE LIGHT STAYING ON FOR ABOUT 20 MINUTES BEFORE TURNING OFF. WHEN I PURCHASE A VEHICLE I NEED TO FEEL SAFE ABOUT MY CHOICE AND AT FIRST I DID, I LOVE MY CAR BUT NO LONGER FEEL SAFE DRIVING IT.