NHTSA Complaint #10806242 — 2011 MAZDA MAZDA2

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10806242
Vehicle	2011 MAZDA MAZDA2
Component	STEERING
Date of Incident	October 1, 2015
Date Filed	November 23, 2015
Mileage	40,508 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

AT LOW SPEED DRIVING A CLUNKING NOISE COULD BE FELT IN THE STEERING. ON 11-20-2015 THE LOCAL MAZDA DEALER DIAGNOSIS SHOWED A FAILURE IN THE ELECTRICAL POWER STEERING UNIT AND IT HAD TO BE REPLACED AT CONSIDERABLE EXPENSE. DEALER ADVISED THAT NO TSB WAS ISSUED AND SINCE THE WARRANTY HAD EXPIRED IT WAS MY RESPONSIBILITY TO PAY FOR THE REPAIR. IT SEEMS TO ME THAT A FAILURE IN THE ELECTRICAL POWER ASSIST UNIT IS A SERIOUS, IF NOT DANGEROUS ,CONDITION THAT SHOULD CAUSE THE NHTSA TO ORDER A RECALL OF THE 2011 MAZDA 2 TO MAKE SURE THE VEHICLES ARE ROAD WORTHY AND SAFE. REF: ROGER BEASLEY MAZDA, GEORGETOWN,TX INVOICE: 160299 DATED 11-20-2015.

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