NHTSA Complaint #11308545 — 2011 MAZDA MAZDA2

I WAS NOTIFIED OF A RECALL. I ATTEMPTED TO GET THE REPAIR DONE AT MY LOCAL MAZDA DEALER. SCHEDULING THE APPOINTMENT WAS CHALLENGING, WHEN I ARRIVED, INTERACTIONS WERE STRESSFUL. I DROPPED MY CAR OFF, WITHIN 45 MIN, I WAS CALLED STATING THAT THEY DID NOT HAVE THE PART NEEDED TO FIX THE RECALL, BUT THAT THEY WOULD CALL ME WHEN THEY DID. THEY SENT A FOLLOW-UP EMAIL ASKING ABOUT THE VISIT AND I WAS VERY CANDID & HONEST IN THE REPLY. THE APPOINTMENT WAS 6-8-19. I HAVE YET TO RECEIVE A CALL THAT THE PART HAS ARRIVED.