NHTSA Complaint #10794361 — 2013 FORD FOCUS

ON TWO SEPARATE OCCASIONS, THE DRIVER SIDE REAR DOOR AND PASSENGER SIDE REAR DOOR OF MY 2013 FORD FOCUS HAVE SWUNG OPEN WHILST DRIVING DUE TO A FAULTY DOOR LATCH. IT OCCURS AFTER I HAVE CLOSED THE DOOR FULLY WITH NO HAZARD LIGHTS ON THE DASH TO WARN OF ANY PROBLEMS, SUCH AS THE DOOR AJAR MESSAGE. DUE TO THE FORCES OF TURNING THE VEHICLE AND OR SIMPLY DRIVING THE DOOR FLIES OPEN WITHOUT WARNING. THIS COULD POTENTIALLY HARM THE PASSENGERS IN MY VEHICLE. NOT TO MENTION OTHER VEHICLES OR PEDESTRIANS MY DOOR COULD HIT. THIS IS THE SECOND TIME THIS HAS HAPPENED, EACH TIME IT LEAVES MY VEHICLE IMMOBILE DUE TO THE DOOR CHRONICALLY REFUSING TO LATCH. THIS IS A TWO YEAR OLD VEHICLE. IT IS FRANKLY UNACCEPTABLE THAT THIS ABSURD A PROBLEM SHOULD PERSIST TO ENDANGER MYSELF, MY FAMILY AND OTHERS. I AM SEVERELY DISAPPOINTED WITH FORDS QUALITY, NOT TO MENTION UTTER LACK OF CONCERN FOR ITS CUSTOMERS SAFETY.