NHTSA Complaint #10790626 — 2010 DODGE GRAND CARAVAN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10790626
Vehicle 2010 DODGE GRAND CARAVAN
Component ENGINE
Date of Incident
Date Filed
Mileage 100,300 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

I WAS DRIVING APPROXIMATELY 50 MPH ON A CITY STREET WHEN MY ENGINE SHUT OFF. I LOST ALL ENGINE POWER; TANK WENT TO EMPTY AND IT WAS INCREDIBLY HARD TO TURN THE STEERING WHEEL AS WELL AS BRAKE. THE BEST I COULD, I PULLED OVER, PUT THE VAN IN PARK AND RESTARTED IT. I DROVE HOME. I CALLED THE DODGE DEALERSHIP AND THEY SAID THAT SINCE NO DASH LIGHTS CAME ON, NO CODES WOULD BE STORED, AND TO KEEP DRIVING THE VEHICLE UNTIL IT HAPPENED AGAIN. I HAVE AN APPOINTMENT SCHEDULED WITH THEM FOR 11/19/15 (THE SOONEST POSSIBLE APPOINTMENT.) I AM UNCERTAIN IF THIS IS RELATED; HOWEVER, SOMETIMES MY "KEY" DOESN'T LOCK OR UNLOCK THE VAN. IN AUGUST, TWO TIMES THE VAN WOULDN'T START RIGHT AWAY (2-3 TRIES) AND ON SEPTEMBER 6, IT DIDN'T START AFTER MULTIPLE TRIES. ABOUT AN HOUR LATER, IT STARTED WITH A GRINDING SOUND, WHICH SOUNDED TO BE COMING FROM THE RIGHT PASSENGER SIDE OF THE DASHBOARD. NO DASH LIGHTS. IT HAS STARTED FINE SINCE THEN.

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