NHTSA Complaint #10789870 — 2003 FORD WINDSTAR POWER TRAIN

Complaint Details

ODI Number	10789870
Vehicle	2003 FORD WINDSTAR
Component	POWER TRAIN
Date of Incident	August 3, 2015
Date Filed	November 12, 2015
Mileage	250,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

MY WIFE WAS DRIVING THE CAR IN THE COUNTRY AND HEARD NOISES WHEN GOING OVER BUMPS. WHEN SHE SMELLED SOMETHING BURNING SHE STOPPED. DISCOVERED THE REAR AXLE HAD SPLIT WHERE IT HAD BEEN BEEFED UP WITH BRACKETS AFTER FORD'S 10S13 RECALL. FORD IS SAYING WE HAVE TO PAY $300 TO MAKE REPAIRS ON AN ISSUE THAT APPEARS TO US TO BE A DESIGN/MANUFACTURING FLAW, FOR WHICH THERE HAS BEEN 3 RECALLS ISSUED (IF I UNDERSTAND IT CORRECTLY). I DON'T UNDERSTAND WHY WE SHOULD HAVE TO PAY?

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