NHTSA Complaint #11384092 — 2003 FORD WINDSTAR POWER TRAIN

Complaint Details

ODI Number	11384092
Vehicle	2003 FORD WINDSTAR
Component	POWER TRAIN
Date of Incident	November 22, 2020
Date Filed	December 18, 2020
Mileage	1,073,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

PURCHASED USED 2003 FORD WINDSTAR..IN 2005 ..WITH 30,000 MILES ..NOW HAS 107,000 MILES...AROUND TOWN DRIVING...GOT RECALLS..BROUGHT VEHICLE IN TO DEALER FOR REAR AXLE FIX.INSPECTED TWICE..AFTER ......BRACKETS INSTALLED TO STABILIZE AXLE WERE INITIALLY INSTALLED TOLD IF AXLE WAS BAD , FORD WOULD REPLACE..DID NOT REPLACE. BENTELER AXLE WHOLE PROBLEM FROM START.WEAK METAL SUBJECT TO FATIGUE .BRACKETS WERE A BAND-AID.ACTUALLY MAY HAVE MADE PROBLEM WORSE.......AXLE SNAPPED WHILE DRIVING AST LOW SPEED..AND WHILE TURNING........

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