NHTSA Complaint #10789539 — 2012 HYUNDAI SONATA ENGINE

Complaint Details

ODI Number	10789539
Vehicle	2012 HYUNDAI SONATA
Component	ENGINE
Date of Incident	March 4, 2015
Date Filed	November 10, 2015
Mileage	109,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

WE PURCHASED THIS 2011 SONOTA USED FROM THE FOX DEALERSHIP IN GRAND RAPIDS, MI. THE CAR STARTED WITH ODD ENGINE SOUNDS ON 3/3/15 WHILE DRIVING CITY & LOCAL AND THEN STALLED OUT. WAS ABLE TO RESTART & 2 DAYS LATER THE CAR STALLED AGAIN. AFTER MULTIPLE TRIES IT DID RESTART AND WE GOT IT TO A SHOP A FEW BLOCKS AWAY. AFTER THAT IT WOULD NOT START. THE SHOP SAID THE ENGINE WAS FROZEN. AFTER CALLING FOX HUYNDAI TO SEE IF THEY WOULD HELP US, AS WE JUST BOUGHT THE CAR IN SEPT 2013, THEY WOULD NOT HELP AND ONLY OFFERED $4000 TO INSTALL A REFAB MOTOR. THE SHOP IT WAS AT SAID $4500 FOR A NEW MOTOR AND NEITHER COULD GUARANTEE THAT THE SAME PROBLEM WOULDN'T ARRISE. WE ENDED UP SCRAPING OUT THE CAR AFTER 4 DAYS OF GETTING QUOTES AND TRYING TO DETERMINE OUR BEST OPTION. THE CAR WAS SOLD TO PEDDLE VIA PEDDLE.COM. (DOCS ATTACHED) PEDDLE SENT A WEST MICHIGAN COMPANY OUT TO PICK UP THE CAR FROM US ON 3/9 OR 3/10/15.

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