NHTSA Complaint #10786834 — 2012 HYUNDAI SONATA

IN AUGUST 2013 I PURCHASE SAID CAR. A MONTH LATER, I NOTICED THE ENGINE WAS CONSUMING/BURNING OIL EXCESSIVELY, APPROX. 1 QT./500 MILES. TOOK IT IN TO GLENDORA HYUNDAI, THEY TOPPED IT OFF...MY IMPRESSION OF THEM, NO BIG THING TO THEM. I TRIED TO TELL THEM SOMETHING, BUT TO NO AVAIL. I HAVE EMAILS OF MY CONCERNS TO GLENDORA HYUNDAI, ETC. ON JULY 1 THROUGH 9, 2015, I TOOK A ROAD TRIP IN THE SONATA TO VACATION IN DALLAS, TX. ON THE WAY BACK ON EARLY THURSDAY, JULY 9, THE ENGINE STARTED TO PING AND SPUTTER. PULLED OVER AND ASSESSED ENGINE FAILURE. I WAS 35 MILES AWAY FROM ODESSA, I FORTUNATE TO GET THERE SAFE. STRUGGLING AT 45 MPH OFF HIGHWAY 20, I WAS ABLE TO PULL IN AT 4:00AM INTO THE ODESSA HYUNDAI. I WAITED THAT FRIDAY MORNING UNTIL IT OPENED AT 7:00AM. ON FRIDAY, ODESSA HYUNDAI WAS ABLE TO DETERMINE ENGINE FAILURE. NEEDLESS TO SAY, STUCK IN ODESSA, I HAD TO GET HOTEL FOR A ONE NIGHT STAY AND A CAR RENTAL TO RETURN HOME WHILE THE REPAIRS ON MY SONATA WHERE COMPLETED. A MONTH LATER, ON AUGUST 7, I WAS ABLE TO RETURN TO ODESSA AND RETRIEVE MY CAR. I PAID OUT OF POCKET $2,957.10 TO GET MY CAR BACK. HOWEVER, IT SEEMS THAT MY CAR SUFFERED ENGINE FAILURE THROUGH THIS RECALL THAT CREATED HEART SHIP AND A DREADFUL ENDING TO A SEEMINGLY SUCCESSFUL VACATION. MORE IMPORTANTLY, I TRIED EARLY IN AUGUST/2012 TO AVOID ALL THIS. NEVERTHELESS, I HAVE CORRESPONDENCE ON MY BEHALF TO BACK UP MY CLAIM. YOUR CONSIDERATION ON THIS CLAIM FOR REIMBURSEMENT WILL BE GREATLY APPRECIATED. THANKS!