NHTSA Complaint #10786705 — 2014 JEEP CHEROKEE

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE RPMS INCREASED INDEPENDENTLY AND THE VEHICLE FELT ROUGH WHILE DRIVING IN THIRD GEAR. IN ADDITION, THE VEHICLE SUDDENLY INCREASED SPEED AND THE BRAKE PEDAL WAS DEPRESSED WITH EXCESSIVE FORCE IN ORDER TO DECREASE THE VEHICLES SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY) BUT THE RECALL REMEDY WAS NOT YET AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.