NHTSA Complaint #10785505 — 2013 FORD EDGE

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	10785505
Vehicle	2013 FORD EDGE
Component	STRUCTURE:BODY:DOOR
Date of Incident	September 9, 2014
Date Filed	October 23, 2015
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STARTED THE VEHICLE AND THE WARNING INDICATOR DISPLAYED THAT THE FRONT DRIVER SIDE DOOR WAS AJAR EVEN THOUGH ALL FOUR DOORS WERE CLOSED SECURELY. THE FOUR DOORS FAILED TO LOCK WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. THE CONTACT WAS UNCERTAIN OF THE SPECIFIC PART THAT WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

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