NHTSA Complaint #10783163 — 2011 HYUNDAI SONATA

I HAD PROBLEMS WITH THE ENGINE STARTING IN APRIL 2015, WITH AN UNEXPLAINED NOISE. I BROUGHT CAR TO DEALER AND WAS TOLD IT WAS THE MUFFLER. THEY SAID I COULD WAIT 3 MONTHS. BY JUNE 25, 2015 THE NOISE WAS EXTREMELY LOUD WHILE THE CAR WAS RUNNING, MOVING OR NOT. I COULD NOT DRIVE THE CAR THE 80 MILE ROUND TRIP TO WORK THE NEXT DAY AND HYUNDAI HAD THE CAR TOWED TO THE SAME DEALER. THEY KEPT THE CAR FOR 2 1/2 WEEKS FINALLY REPLACING THE SHORT BLOCK ON IT. TRUST ME THEY LOOKED TO NOT COVER IT UNDER WARRANTY. BY AUGUST 24, THE CAR HAD ONLY BEEN DRIVEN 800 MILES, HAVING BEEN OFF FOR THE SUMMER. I CHECKED THE OIL BEFORE STARTING TO COMMUTE AGAIN AND IT WAS DOWN A QT. OF OIL. I BROUGHT IT BACK TO THE DEALER AND WAS TOLD THE OIL PAN HAD LEAKED, EVEN AFTER THEIR WARRANTY WORK. NOTE THERE WAS NO OIL DRIPPINGS IN MY DRIVEWAY EVER! I NO LONGER TRUSTED THE CAR OR THE SERVICE FROM THE DEALER. AGAIN, I HAVE AN 80 MILE PER DAY COMMUTE. SO I HAD NO CHOICE BUT TO TRADE THE CAR BACK TO THAT DEALER, SO I WOULD HAVE A RELIABLE VEHICLE. HAVING PURCHASED THE CAR I HAD HOPED TO PAY OFF THE LAST FEW PAYMENTS OF THE CAR AND HAVE NO CAR PAYMENTS FOR AWHILE. IT SEEMS HYUNDAI AND THE DEALER HAD OTHER PLANS. THE CAR WAS NOT EVEN FINISHED FOR ANOTHER 10 DAYS, I KNOW THIS BECAUSE SERVICE, FROM THE SAME DEALER I LEASED A NEW CAR FROM, CALLED TO TELL ME TO PICK UP THE 2011. I WOULD NOT HAVE EVEN BEEN ABLE TO TRADE IT TO ANOTHER DEALER KNOWING ABOUT THE SHORT BLOCK PROBLEM AT THAT TIME AND WEEKS BEFORE HYUNDAI SENT AN INTERIM RECALL LETTER TO ME! I HAVE ALL SERVICE RECORDS FOR THIS CAR. THE FIRST TIME WARRANTY WORK WAS DONE ON THE CAR, I WAS NEVER TOLD WHAT THE CAUSE OF THE PROBLEM WAS. I FOUND OUT WHEN I WENT TO GET NEW TIRES AND MENTIONED IT. THAT BUSINESS TOLD ME ABOUT THE PROBLEM WITH THE 2011 HYUNDAI SONATAS