NHTSA Complaint #10782228 — 2012 FORD EDGE ELECTRICAL SYSTEM

Complaint Details

ODI Number	10782228
Vehicle	2012 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	October 2, 2015
Date Filed	October 14, 2015
Mileage	31,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

BOUGHT A 2012 FORD EDGE WITH 28,000 MILES DOOR AJAR LIGHT STAYED ON EVEN WHEN DOOR WAS SHUT. FORD DEALER SAID THE LATCH JUST NEEDED CLEANING. THE WORK ORDER STATES ( CUSTOMER STATES, DOOR AJAR LIGHT STAYS ON ALL THE TIME ADVISE ON NEEDED REPAIR- JUST PURCHASE VEHICLE FROM US. CHECKED WITH IDS AND DRIVERS FRONT DOOR AJAR SWITCH STAYING ON ALL THE TIME, FOUND TSB #15-0013 FOR CLEANING ELECTRONICS WITH SPECIAL TOOL FOR REPAIR, PERFORMED TSB#15-0013, REPAIR VERIFIED)NOW 3 MONTHS LATER SAME PROBLEM. DOOR AJAR LIGHT STAYS ON BELL SOUNDS AND INTERIOR LIGHTS COME ON. THIS IS A CERTIFIED EDGE UNTIL MARCH 2016. GLARE FROM DOME LIGHT DISTRACTING WHEN DRIVING AT NIGHT. FORD NEEDS TO FIX THIS PROBLEM NOW.

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