NHTSA Complaint #10781212 — 2010 DODGE GRAND CARAVAN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10781212
Vehicle 2010 DODGE GRAND CARAVAN
Component ENGINE
Date of Incident
Date Filed
Mileage 72,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

CAR STALLS WHILE I AM DRIVING IT. TOOK IT TO CAR DEALER AND IT DOESN'T POP UP WITH CODES, SO THEY SAY THEY CAN'T FIGURE OUT WHAT IS WRONG. HEAD OVER MECHANICS DROVE IT AND HE WAS DRIVING IT AT 30 MILES AN HOUR AND IT TURNED OFF AND HE SAID HE ALMOST WRECKED MY CAR. MECHANIC ALSO DUPLICATED IT, BUT NO CODES, SO THEY ARE SAYING THEY DON'T KNOW WHAT TO FIX. IT IS THE ONLY TRANSPORTATION I HAVE, BUT IS VERY DANGEROUS TO DRIVE AS WHEN IT STALLS I HAVE NO POWER STEERING OR BRAKES. I AM AT MY WITS END, BECAUSE I HAVE TRIED TO REACH CHRYSLER ITSELF AND ALL I GET IS CUSTOMER SERVICE AND THEY HAVE A CASE OPEN, BUT GETTING NO RESULTS. I ALSO HAVE CLUNKING IN MY TRANSMISSION, BUT AGAIN NO CODES. I AM AT MY WITS END AND DON'T KNOW WHERE TO GO FROM HERE. I CAN'T AFFORD TO KEEP PUTTING MONEY IN THIS CAR AND IT NOT GET FIXED. I STILL OWE 5 YEARS ON THIS CAR ALSO. I HAVE HAD PEOPLE RIDING IN THE CAR WITH ME WHEN IT HAS HAPPENED. I AM GOING TO PUT A DATE AT THIS END HERE, BUT NOT SURE OF WHEN IT FIRST STARTED HAPPENING, BUT KNOW THAT THE TRANSMISSION STARTED HAPPENING LAST YEAR AND TOLD THEM ABOUT IT AND THEY SAID THAT WAS NATURAL FOR THAT TYPE OF ENGINE, BUT THEY HADN'T EVEN DROVE IT.

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