NHTSA Complaint #10777890 — 2011 HYUNDAI SONATA

MY WIFE AND I BOUGHT A 2011 HYUNDAI SONATA ON AUGUST 28TH, 2015 FROM A DEALERSHIP, BUT AFTER DRIVING THE VEHICLE FOR A PERIOD OF 10 DAYS, THE ENGINE KEEPS RUNNING WITH KNOCKING NOISE; A NOISE WHICH MY WIFE AND I WERE NOT SURE AS TO WHICH PART OF THE ENGINE IT WAS EMANATING FROM. WE THOUGH MAYBE IT WAS JUST A ROCK AND WOULD SUBSIDE AFTER FEW DRIVES, BUT IT DIDN'T. ON SEPTEMBER 25TH, 2015, WHILE MY WIFE WAS DRIVING TO THE STORE, THE VEHICLE STALLED AT A STOP SIGN, BUT AFTER REMOVING THE KEYS OFF THE IGNITION AND RE-CRANKING THE ENGINE, IT STARTED RUNNING AND THE KNOCKING NOISE WENT OFF, BUT THE ENGINE LIGHT CAME ON AFTERWARD. MY WIFE TOOK IT TO THE DEALERSHIP WE BOUGHT IT FROM FOR A CHECK UP AND REPAIR, BUT THE DEALERSHIP'S MAINTENANCE SHOP WAS UNABLE TO FIX THE VEHICLE FOR THE REASON THAT IT HAD NOT REACHED 30 DAYS SINCE WE BOUGHT THE VEHICLE FOR THE WARRANT THAT WE BOUGHT TO KICK IN. THIS WAS VERY FRUSTRATING AND PUZZLING FOR THE DEALERSHIP TO ACT THIS WAY TO A CUSTOMER WHO JUST BOUGHT A VEHICLE.