NHTSA Complaint #10777807 — 2013 HYUNDAI SONATA

THE ENGINE FAILED WHILE I WAS DRIVING. NO WARNING, NO ENGINE LIGHT, JUST A KNOCK. HYUNDAI IS REFUSING TO HONOR THE WARRANTY ON THIS LEASED VEHICLE. NO LOANER CAR, NO RENTAL REIMBURSEMENT AS PROMISED. THEY CLAIMED I NEGLECTED IT, EVEN AFTER I PRODUCED A FOLDER OF MAINTENANCE RECEIPTS. THEY GAVE THE BBB ARBITRATOR PICTURES OF A CRAPPY ENGINE AND AN OLD OIL FILTER THEY SAID WAS MINE. I TOLD THE ARBITRATOR ABOUT THE INVESTIGATIONS AND LAWSUITS FOR THE VERY SAME ISSUE AS MINE. I SAID THE ENGINE HAD A DEFECT AND THEY DENIED IT TO THE ARBITRATOR. (THEY KNEW) NOW I HAVE NO CAR (I AM DISABLED) AND I STILL MUST PAY MONTHLY LEASE FEE (ENDS 2016) AND THE VERY COMPREHENSIVE INSURANCE I AM REQUIRED TO MAINTAIN. SO I CANNOT AFFORD A CAR AND IF I REPLACE THE ENGINE (5-7 THOUSAND) I AM RETURNING IT IN NOV. 2016 ANYWAY. I TOLD THE BBB AUTO LINE THAT I READ ABOUT HYUNDAI ENGINES SEIZING IN RECORD NUMBERS BACK IN JULY. NOBODY BOTHERED TO CHECK IT OUT AND I LOST. THE NYS ATTORNEY GENERAL ERIC SCHNEIDERMAN HAS INVESTIGATED THE HYUNDAI DEALER THAT PULLED THIS FOR DISHONEST PRACTICES WITH CONSUMERS.