NHTSA Complaint #10776407 — 2011 FORD EXPLORER

WHEN ATTEMPTING TO PUT THE VEHICLE DOES NOT RECOGNIZE THE GEAR IS IN PARK. I NEEDED TO PUT BACK IN TO DRIVE AND PARK AGAIN SEVERAL TIMES AND MOVE SHIFTER FOR IT TO FINALLY RECOGNIZE THE VEHICLE IS IN PARK. THE VEHICLE WAS PURCHASED NEW IN 2011. THE FIRST TIME THIS OCCURRED AND WAS IN JULY OF 2013. IT WAS TAKEN TO THE DEALER AND THEY REPLACED THE GEAR SHIFTER AND BOX. THE SAME INCIDENT OCCURRED IN SEPTEMBER OF 2015. I HAD TO TAKE IT BACK TO THE DEALER AND THEY INSTALLED ANOTHER SHIFTER AND GEAR BOX ON THE VEHICLE. THIS WAS THE 3RD OVERALL GEAR BOX ON THIS CAR IN 4 YEARS OF OWNERSHIP. FORD DOES NOT RECOGNIZE AS AN ISSUE, HOWEVER, THERE IS A MAJOR SAFETY CONCERN WHEN SOMEONE THINKS THEY PUT THE CAR IN PARK, HOWEVER, THE VEHICLE STILL READS IT AS IN GEAR.