NHTSA Complaint #10776399 — 2003 MERCURY SABLE VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10776399
Vehicle	2003 MERCURY SABLE
Component	VEHICLE SPEED CONTROL
Date of Incident	September 23, 2015
Date Filed	September 24, 2015
Mileage	123,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

TL* THE CONTACT OWNS A 2003 MERCURY SABLE. WHILE DRIVING 45 MPH, THE CONTACT ATTEMPTED TO DECELERATE; HOWEVER, THE VEHICLE FAILED TO STOP. THE CONTACT IMMEDIATELY SHIFTED THE VEHICLE INTO NEUTRAL AND AVOIDED A COLLISION. THE CONTACT BROUGHT THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED OF A CUSTOMER SERVICE CAMPAIGN. THE MANUFACTURER AND DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED BECAUSE IT WAS MANUFACTURED IN ANOTHER PLANT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 123,000.

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