NHTSA Complaint #10766399 — 2005 FORD FREESTAR

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VIBRATED AND STUTTERED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. UPDATED 02/12/16*LJ THE CONSUMER STATED THE T-CONVERTER WAS REPLACED IN AUGUST 2014, DUE TO A RECALL. THE PROBLEM OCCURRED AGAIN AND THE TORQUE CONVERTER WAS REPLACED AGAIN IN JUNE 2015. IN SEPTEMBER THE PROBLEM WAS DIAGNOSED AGAIN AS THE TORQUE CONVERTER.