NHTSA Complaint #10766345 — 2010 MERCURY MILAN HYBRID

THE VEHICLE SPORADICALLY LOSES POWER AND THE "WRENCH" LIGHT GOES ON INDICATING A SUPPOSED ENGINE PROBLEM. WHEN THE VEHICLE IS TURNED OFF AND RESTARTED, THE ENGINE PERFORMS NORMALLY UNTIL THE NEXT TIME THIS SPORADIC FAILURE OCCURS. IT HAS REPEATED ITSELF SEVERAL TIMES IN THE LAST FEW WEEKS, AND THE TROUBLE CODE THAT HAS BEEN LOGGED IS P2112, WHICH RELATES TO A THROTTLE BODY FAILURE. FORD ISSUED AN EXTENDED WARRANTY COVERING SEVERAL MODEL YEARS AND MODELS (INCLUDING 2010 MERCURY MILANS) WITH THIS STYLE THROTTLE BODY, AND THE WARRANTY REPORTEDLY COVERS THE REPAIR AND REPLACEMENT UP TO TEN YEARS OR 150,000 MILES. FOR SOME REASON, EVEN THOUGH MY CAR USES THE SAME THROTTLE THROTTLE BODY AS OTHER AFFECTED MILANS, MY VIN NUMBER HAS NOT BEEN INCLUDED IN THE EXTENDED WARRANTY, THOUGH IT SHOULD BE. NOW IT SEEMS THAT I AM GOING TO HAVE TO FIGHT TO GET FORD TO COVER THIS REPAIR/REPLACEMENT DESPITE THE FACT THAT THEY HAVE ALREADY ACKNOWLEDGED THE PROBLEM ON OTHER, VIRTUALLY IDENTICAL, VEHICLES. ANY HELP YOU CAN PROVIDE WOULD BE GREATLY APPRECIATED!