NHTSA Complaint #11486715 — 2010 MERCURY MILAN HYBRID

SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT issue reported to NHTSA

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Complaint Details

ODI Number 11486715
Vehicle 2010 MERCURY MILAN HYBRID
Component SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Date of Incident
Date Filed
Mileage 139,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

The contact owns a 2010 Mercury Milan Hybrid. The contact stated that after driving approximately 20 MPH and coming to a stop, excessive force was required to apply the brake pedal. The contact stated that the ABS warning light, traction control, and brake warning lights were illuminated. The vehicle was taken to an independent mechanic where the failure code U3000 for the ABS module was retrieved. The contact referenced NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) as a possible solution to the failure however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 139,000.

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