NHTSA Complaint #10766299 — 2014 DODGE GRAND CARAVAN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10766299
Vehicle 2014 DODGE GRAND CARAVAN
Component ENGINE
Date of Incident
Date Filed
Mileage 10,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

MY 2014 GRAND CARAVAN HAS BEEN HAVING ISSUES WITH NOT STARTING. I MAY HAVE TO TRY 4 TIMES BEFORE IT WILL START. THIS WAS BAD ENOUGH, BUT IT HAS ALSO LEFT ME SITTING IN VERY BUSY TRAFFIC 3 TIMES IN THE LAST TWO WEEKS. THE FIRST TIME HAPPENED AS I WAS EXITING OFF THE INTERSTATE. THE CAR JUST WENT DEAD WITH NO WARNING. I WAS ABLE TO RESTART AND KEEP GOING. THE SECOND AND THIRD INCIDENTS HAPPENED YESTERDAY. THE FIRST TIME IT WENT DEAD YESTERDAY WAS AS I WAS PULLING OUT OF MY DRIVEWAY. I WAS COMPLETELY ON THE ROAD AND WAS IN THE PROCESS OF TRYING TO ACCELERATE. MY CAR BEGAN TO SHAKE, ALL LIGHTS CAME ON THE PANEL, AND THE CAR WAS DEAD. THE SECOND TIME THIS HAPPENED YESTERDAY, I WAS SLOWING DOWN TO STOP AT A RED LIGHT ON A VERY BUSY 4 LANE HIGHWAY. THE CAR WENT DEAD WITH NO WARNING. WE TOOK THIS CAR TO THE DEALERSHIP TO HAVE IT CHECKED. THEY SAID THERE WAS NOTHING THEY COULD DO BECAUSE THERE WAS NO CODE. I REFUSE TO DRIVE THIS CAR, THAT WE'VE HAD LESS THAN A YEAR, BECAUSE I FEAR FOR MY LIFE AND EVEN MORE FOR MY CHILD'S LIFE. THIS NEEDS TO BE FIXED IMMEDIATELY.

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