NHTSA Complaint #10763117 — 2011 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10763117
Vehicle 2011 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage 61,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

MY FIANCE' WAS DRIVING MY CAR ON THE HIGHWAY AND IT JUST STARTED TO PUTTER AND STARTED TO MAKE KNOCKING NOISES AND COULD NO LONGER BE DRIVEN. HE PULLED OVER TO THE SIDE OF THE ROAD AND WE HAD TO HAVE THE CAR TOWED TO THE DEALER. THE DEALER TOLD ME I NEEDED A NEW ENGINE (ON MY RELATIVELY NEW CARE THAT I, THE ORIGINAL OWNER HAD FOR JUST OVER 2 YEARS). THEY CLAIMED THAT MY ENGINE WAS DIRTY AND NON-LUBRICATED. I KEPT UP WITH MY OIL CHANGES AND AS A MATTER OF FACT, JUST HAD THE OIL CHANGED (NOT BY HYUNDAI) ABOUT A WEEK PRIOR TO THE INCIDENT. SINCE I HAD THE ENGINE REPLACED WITH A USED ENGINE (ABOUT $5500), THE CAR HAS SEIZED ON ME THREE OTHER TIMES. I JUST FOUND OUT THAT BECAUSE I HAD A USED ENGINE PUT IN BY A HYUNDAI DEALERSHIP, I AM NOT COVERED UNDER THE 10 YR/100,000 MILE WARRANTY. THIS CAR HAS BEEN A TOTAL NIGHTMARE, REPAIR AFTER REPAIR FOR WHICH I HAVE TO PAY OUT OF POCKET FOR. HYUNDAI HAS "BRANDED" MY CAR, WHICH IS A REAL CRACK UP CONSIDERING ITS A FAULTY CAR THAT THEY SOLD ME.

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