NHTSA Complaint #10750355 — 2011 FORD EXPLORER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 10750355
Vehicle 2011 FORD EXPLORER
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 8,700 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

THE NAVIGATION SYSTEM DOES NOT SYNC WITH THE ACTUAL LOCATION OF THE VEHICLE.....SOMETIMES OFF BY A FEW BLOCKS AND SOMETIMES OFF BY A COUPLE OF MILES. THIS POSES A SAFETY CONCERN WHILE DRIVING DUE TO DISTRACTION OF TRYING TO FIND YOUR LOCATION. THIS USED TO BE SPORADIC AND NOW OCCURS DAILY. CORPORATE AND FORD DEALERSHIP SAYS NO WARRANTY. THERE ARE THOUSANDS OF THIS SAME COMPLAINT ALL OVER THE WEB AND FORD CORPORATE TOLD ME THAT THE INTERNET IS NOT RELIABLE....REALLY? THE COMPLAINTS YOU CAN FIND ARE IN FORD FORUMS, GOOGLE, YOUTUBE TO NAME A FEW. VEHICLES AFFECTED ARE FORD/LINCOLN WITH NAVIGATION. FORD NEEDS TO OWN UP TO THEIR NAVIGATION SYSTEM FAILURE. THIS DEFINITELY FALLS UNDER A SAFETY RECALL WITH HIGH PRIORITY. OTHER CAR COMPANIES ARE TRYING TO FIX A POTENTIAL VULNERABILITY FOR HACKING INTO NAVIGATION TO PURPOSELY MIS-NAVIGATE SOMEONE.....FORDS PROBLEM IS THE NAVIGATION ITSELF...OWN UP AND FIX IT. THIS TYPE OF PROBLEM WHILE DRIVING MAY PRODUCE FATALITIES.

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