NHTSA Complaint #10750352 — 2013 FORD TAURUS

GO`S TO A VERY ROUGH IDLE. THIS HAS HAPPEN FOUR TIMES THE LAST BEING 8/19/2015. I HAVE A ENGINE ANALYZER THAT HAS CODE P2111 WHICH IS THROTTLE BODY TROUBLE. I HAVE IT AT A FORD DEALER NOW AND THEY ARE TELLING ME THEY CAN NOT DO ANYTHING AS THERE ANALYZER IS NOT GIVING THEM A CODE. THIS IS A VERY DANGEROUS CONDITION AS IT WILL JUST GO TO A IDEAL AT ANY SPEED. AS TRYING TO MAKE A LEFT TURN OR CROSSING A BUSY ROAD. I TOOK THEM MY PRINT OUT FROM MY ANALYZER. BUT ALL I GET IS SONG AND DANCE THAT THEY CAN`T DO ANYTHING TILL THEY GET A CODE. IT HAS A EXTENDED WARRANTY AND THEY DON`T WANT TO DO IT. THERE FIRST ANSWER WAS DRIVE IT TILL IT HAPPEN AGAIN. MY ANSWER WAS NEXT TIME COULD GET YOU KILLED IN THE RIGHT PLACE. I TOLD THEM TO KEEP IT AND WHEN THEY FIX IT LET ME KNOW. THEY FIRST TOLD ME THE COMPUTER JUST NEEDED UP DATING AND I TOLD THEM THAT WAS BS WHICH IT IS. IT IS A SOFT CODE THAT WILL RESET IT`S SELF. THE CAR IS LOCATED AT ( MULLINAX FORD ) IN NEW SMYRNA BEACH.FL 32168 PHONE386-428-9094 EXT 2336 SERVICE REP ( BRITTANY FINCH ) MY CELL PHONE IS 386-690-1065